EOS FAQs - Learn more about EOS

Everything you need to know about EOS inside of Exodus.



General EOS Questions

Why do I have to wait for 72hrs to access all of my registered EOS after upgrading?

A 72hr refund process is baked into the EOS code, this is not an Exodus specific function and every person who registered their EOS or qualified for fallback, no matter what method used to claim their tokens, had to wait for the 72hrs after unstaking.

I exchanged all of my EOS for another asset, why do I still have an EOS balance?

All this means is your Exodus wallet did not unstake all of your EOS before making the exchange. Please check out this section to unstake your EOS.

What are EOS Spam Transactions? Does it mean my EOS account is compromised?

Spam transactions are just like spam e-mails, these are unwanted messages received from businesses on the EOS network promoting themselves. It is normal to receive spam transactions, it is not related to your account security.


Block Producer Questions

What is a Block Producer?

Block Producers (BPs) replace the concept of “miners” as the custodians of the network, running the underlying network layer to process all transactions, set governance rules, and form a consensus on the EOS network.

The investment to become a BP is huge. The returns for them are generally low due to inflation.

Can I vote for Block Producers in Exodus?

Currently, it is not possible to vote for Block Producers inside Exodus. You can use wallets like Scatter, Greymass Voter, etc. to vote for your favorite Block Producers (BPs).

Is it mandatory to vote on the EOS network? Will my EOS tokens be taken away if I don't vote?

Voting is optional on the EOS network. No one can take away your funds for not voting.


EOS Staking Questions

How do I stake EOS?

1
Open your EOS wallet on your mobile or desktop device.
2
  • Desktop: click the three dots in the top right corner and click on Staking Options.
  • Mobile: tap on the advanced options icon in the top right corner.
3
Scroll/Swipe down until you see Staking.
Desktop Mobile

4
You will see two options CPU and NET and the maximum amount of EOS you can stake.
5
Just enter the amount of EOS you want to stake up to the maximum your wallet has told you, and click/tap Stake EOS.

After a short amount of time you will see that the stake has been successful!

How do I unstake EOS?

1
Open your EOS wallet on your mobile or desktop device.
2
  • Desktop: click the three dots in the top right corner and click on Staking Options.
  • Mobile: tap on the advanced options icon in the top right corner.
3
Scroll/Swipe down until you see Unstaking.
Desktop Mobile

Please note: You can also click on Unstake All MY EOS on desktop.

4
You will see two options CPU and NET and the maximum amount of EOS you can unstake.
5
Just enter the amount of EOS you want to unstake up to the maximum your wallet has told you, and click/tap Stake EOS.

Now you just have to wait 72 hours until your Staked EOS is Unstaked and available to be sent!

Does my EOS wallet always require a staked amount?

The EOS network requires each wallet to have a certain amount of EOS staked to be able to perform transactions. 

In Exodus wallet however, you now do not need to have a staked balance, thanks to our very own Fee Delegation Service that enables a user to send EOS from Exodus Wallet, even when it wouldn't normally be possible.

To find out more about how this service works, please check out this article: Exodus Fee Delegation Service.

What is in Staking Options?

Account Name Your account name is your receiving address for transactions and your identity on the EOS network.
Total Balance Your total balance is a combination of your available balance, your staked balance, and EOS that is being refunded (in the process of being unstaked/undelegated - both mean the same thing).
Available Balance Your available balance is the EOS that is available for you to make transactions and exchanges with.
Staked How much EOS you currently have staked and the amount of CPU that is available to you.
Hide Small Balances You may notice very tiny and unexpected deposits of EOS in your wallet from time to time. These are known as spam transactions and are EOS projects, mostly DApps and ICOs, trying to advertise a message to you. They send an extremely small amount of EOS to grab your attention and will often include an advertising message in the transaction memo. The Hide Small Balances toggle will hide such transactions from displaying in your transaction history.
Refund Refund shows you the number of EOS tokens that are being undelegated or unstaked along with a countdown timer, which tells you how long the undelegating or unstaking will take. This section will only be visible when EOS tokens have been undelegated or unstaked.
RAM Here you see how much RAM resources you have. You need RAM to perform transactions on the EOS network. To find out more, please check out the official documentation.
CPU Here you see how much CPU resources you have. You need CPU to perform transactions on the EOS network. To find out more, please check out the official documentation.
NET Here you see how much NET resources you have. You need NET to perform transactions on the EOS network. To find out more, please check out the official documentation.

EOS Account Questions

How do I create a new EOS account in Exodus?

The Easy Way

The quickest and easiest way to create an EOS Account name is to exchange from any asset to EOS through the built-in Exchange feature. When doing this for the first time, part of the exchanged EOS (2 EOS) will be used to maintain your EOS account resources CPU, NET and RAM. The funds used during the account creation are not collected by Exodus, rather they are used for your resource staking. When you create your EOS account name using the exchange feature, wait for your exchange to complete. Once your EOS arrives in Exodus, you can successfully deposit and exchange more EOS using your newly created account.

EOS Account using the Exchange Feature

The Advanced Way

The second method of creating an EOS account name in Exodus requires you to send EOS from a different platform to your Exodus wallet.1

1
Open your EOS wallet on your mobile or desktop device.
2
  • Desktop: click the three dots in the top right corner and click on Create Account.
  • Mobile: tap on the receive icon then tap on I already have EOS.
3
You will see a screen that tells you all the information you need to create an EOS account.
4
From your existing EOS mainnet wallet, send 1 or more EOS to exodussignup and paste the copied information into the memo field.
5
Return to your newly created Exodus EOS wallet and you should see the incoming transaction from the account creation and account details.

How do I add an EOS account?

You can add an existing EOS mainnet account to your Exodus wallet so long as your Exodus wallet doesn’t already have an EOS account. This feature is only available on the desktop version Exodus wallet.

1
Open your EOS wallet and click on the three dots in the top right corner then click on Add Account.
2
Now paste in your EOS Private key from your existing EOS wallet and click Import.

The account is now available in your Exodus wallet, as well as the original mainnet wallet.

Can I use multiple EOS accounts inside Exodus?

Currently, it is not possible to use multiple EOS accounts inside Exodus.

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