What is a Memo or Destination Tag and how do I use them?

Looking to send EOS (EOS), Ripple (XRP), or Stellar Lumens (XLM) from Exodus to an exchange but don't know what to do with the Memo or Destination Tag your exchange gave you? 

Or withdrawing EOS (EOS), Ripple (XRP), or Stellar Lumens (XLM) from an exchange to Exodus but don't know what to enter in the Memo or Destination Tag field? 

Don't worry, this guide has you covered!

Important Note: 

Some exchanges/wallets will not process your deposits if the Destination Tag or Memo is not included. We have seen users lose funds due to this.

Please always ensure you check whether or not a destination tag or memo is required before sending Ripple (XRP), Stellar Lumens (XLM), or EOS (EOS) to any wallet or exchange.

Unfortunately, there isn't anything we can do if the receiving wallet/exchange refuses to process your deposit once the funds have left Exodus and are confirmed on the blockchain. Transactions on the blockchain are irreversible.

In this article

What is a Destination Tag or Memo?

Ripple (XRP), Stellar Lumens (XLM), and EOS (EOS) have Destination Tags (XRP)/Memos (XLM, EOS) because activating a wallet for these assets requires a minimum amount of funds.

Read about XRP and XLM minimum balances here:

For exchanges that have hundreds of thousands of customers trading these assets, it is not economical to have many wallet addresses (with minimum activation amounts) for each customer.

Instead, a destination tag or memo gives them the option to receive incoming deposits on the same wallet address while identifying which customer to credit a deposit to using a unique destination tag or memo.

The destination tag or memo is generally a bunch of numbers (Ripple) or a combination of letters and numbers (EOS & Stellar Lumens).

Where do I enter a Destination Tag or Memo while sending funds from Exodus?

Now that you know what destination tags and memos are, how do you use them in Exodus?

On the left-hand side of your wallet, go to  Wallet > Asset of your Choice - EOS, XRP, XLM > Send > Advanced > Destination Tag (or Memo for XLM and EOS)

What Destination Tag or Memo should I use when sending EOS (EOS), Ripple (XRP), or Stellar Lumens (XLM) to Exodus?

Exodus creates a unique wallet address for each user and hence there is no need to include the destination tag or memo when sending funds to Exodus.

If this is a mandatory field on the wallet or exchange you’re sending funds from, you can enter whatever you'd like in there. Your funds will arrive in Exodus as long as you have entered your correct wallet address.

Ripple (XRP) only accepts numbers in this field whereas one can enter letters and numbers for EOS (EOS) and Stellar Lumens (XLM).

I sent funds from Exodus without a Destination Tag or Memo to a wallet or exchange which requires Destination Tag or Memo. What should I do? Can Exodus help me recover my money?

If the receiving wallet requires a destination tag or memo and refuses to auto-process your deposits if the destination tag or memo is missing, there is nothing we at Exodus can do as the funds have left your Exodus wallet.

Please contact the receiving wallet owner or support team with the transaction ID and request them to manually verify and credit your deposit.

There are some wallets/exchanges which do not offer any support for such mistakes., hence, 

Therefore, be very, very careful when sending Ripple (XRP), Stellar Lumens (XLM), or EOS (EOS) from Exodus to another wallet.

To be even safer, you can always test with a smaller amount first to be sure that your transaction goes through.

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