What is a Memo, Destination Tag, Message, and Payment ID and how do I use them?

Looking to send EOS (EOS), Ripple (XRP), Stellar Lumens (XLM), Binance Coin (BNB), NEM (XEM), or Monero (XMR) from Exodus to an exchange or merchant but don't know what to do with the Memo, Destination Tag, Message, or Payment ID the exchange or merchant gave you? 

Or withdrawing EOS (EOS), Ripple (XRP), Stellar Lumens (XLM), Binance Coin (BNB), NEM (XEM), or Monero (XMR) from an exchange to Exodus but don't know what to enter in the Memo, Destination Tag, Message, or Payment ID field? 

Don't worry, this guide has you covered!

Important Note: 

Some exchanges/wallets will not process your deposits if the Memo, Destination Tag, Message, or Payment ID is not included. We have seen users lose funds due to this.

Please always ensure you check whether or not a Memo, Destination Tag, Message, or Payment ID is required before sending EOS (EOS), Ripple (XRP), Stellar Lumens (XLM), Binance Coin (BNB), NEM (XEM) or Monero (XMR) to any wallet or exchange.

Unfortunately, there isn't anything we can do if the receiving wallet/exchange refuses to process your deposit once the funds have left Exodus and are confirmed on the blockchain. Transactions on the blockchain are irreversible.


In this article


What is a Memo, Destination Tag, Message, and Payment ID?

EOS, BNB and XLM use Memos. XRP uses Destination Tags. XEM uses Messages and XMR uses a Payment ID.  There are no major differences between their purpose. They are all used to identify a transaction in order to credit an account.

XRP and XLM require a minimum balance to activate an address. The minimum balance remains locked to the address so it makes sense for exchanges to use one address for all of their customers. For exchanges that have hundreds of thousands of customers trading these assets, it is not economical to have many wallet addresses (with minimum activation amounts) for each customer. The Memo, Destination Tag, Message, or Payment ID helps an exchange know which deposit belongs to which account.

Read about XRP and XLM minimum balances here:

The Memo, Destination Tag, Message, or Payment ID is generally a bunch of numbers (XRP) or a combination of letters and numbers (EOS & Stellar Lumens). In the case of Monero, it will be 16 or 64 hexadecimal characters. 


Where do I enter a Memo, Destination Tag, Message or Payment ID while sending funds from Exodus?

Now that you know what these various tags are, how do you use them in Exodus?

  • In Exodus Desktop: On the left-hand side of your wallet, go to  Wallet > Asset of your Choice - EOS, XRP, XLM, BNB, NEM, XMR > Send > Advanced > Memo, Destination Tag, Payment ID
  • In Exodus Mobile: go to Wallet > Asset of your Choice > Send, then use the QR code scanner to scan QR codes for the address and the Destination Tag/Memo or tap the respective field to paste each one.

What Memo, Destination Tag, Message, or Payment ID should I use when sending EOS (EOS), Ripple (XRP), Stellar Lumens (XLM), Binance Coin (BNB), NEM (XEM) or Monero (XMR) to Exodus?

Exodus creates a unique wallet address for each user and hence there is no need to include a Memo, Destination Tag, Message, or Payment ID when sending funds to Exodus.

If this is a mandatory field on the wallet or exchange you’re sending funds from, you can enter whatever you'd like in there. Your funds will arrive in Exodus as long as you have entered your correct wallet address.

Ripple (XRP) only accepts numbers in this field whereas one can enter letters and numbers for EOS (EOS) and Stellar Lumens (XLM). A Monero (XMR) payment ID must be 16 or 64 hexadecimal characters for XMR.


I sent funds from Exodus without a Memo, Destination Tag, Message, or Payment ID to a wallet or exchange which required it. What should I do? Can Exodus help me recover my money?

If the receiving wallet requires a Memo, Destination Tag, Message or Payment ID and refuses to auto-process your deposits if the Memo, Destination Tag, Message or Payment ID is missing, there is nothing we at Exodus can do as the funds have left your Exodus wallet.

Please contact the receiving wallet owner or support team with the transaction ID and request them to manually verify and credit your deposit.

There are some wallets/exchanges which do not offer any support for such mistakes. Therefore, be very, very careful when sending Ripple (XRP), Stellar Lumens (XLM), EOS (EOS), Binance Coin (BNB), NEM (XEM) and Monero (XMR) from Exodus to another wallet.

To be even safer, you can always test with a smaller amount first to be sure that your transaction goes through.

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