How do I access my wallet if I forget my password?

If you forget your Exodus password, not to worry! Remember the Secret 12-word Recovery phrase you backed up and stored in your secure and super-secret location? Well here's where it will come in handy!

In this Article:


Desktop

1
Open Exodus and click Restore to regain access using your 12-word recovery phrase.

2
Then enter your 12 word secret phrase that you wrote down on a piece of paper during the backup up process.

Make sure you're entering the words:

  • In sequence from 1 to 12, without the numbers
  • In all lower case letters
  • Spelled correctly. Misspelled words will be highlighted in red.

Don't forget to keep your recovery phrase somewhere safe and never share them with anybody! Anyone with your 12-word phrase can access your funds.


Mobile

If you forgot your passcode and cannot use Touch ID or Face ID to unlock your Exodus Mobile, you can use your secret 12-word recovery phrase to reaccess to your wallet:

1
On the lock screen in Exodus, press and hold the Backspace button for 10 seconds to enable Restore mode
2
Tap Forgot your passcode?
3
You will be presented with a screen when you will enter the first 4 of 12 words of your secret recovery phrase. Enter your first 4 words and tap Next. Continue until all 12-words have been entered and tap Restore.

Make sure you're entering the words:

  • In sequence from 1 to 12, without the numbers
  • In all lower case letters
  • Spelled correctly. Misspelled words will be highlighted in red.

After tapping Restore, Exodus will need to Restart. Exodus will begin to sync assets that are supported by both Exodus Desktop and Exodus Mobile. This may take a few seconds or several minutes depending on your wallet history. If you have a diverse portfolio with long transaction history, it may take longer.

Once the restore is complete, Exodus will let you know!

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