Why is my transaction pending?
Is your Bitcoin (BTC) or Ethereum (ETH) transaction pending? Read on to understand why we label your incoming Litecoin (LTC), Dash (DASH) etc. transactions as Pending within the wallet.
Incoming transactions show up in your account right away (typically within a minute after they are broadcast) but will be tagged as 'Pending' until there has been at least one network confirmation. The time it takes a transaction to be confirmed depends on the fee used by the sender and the overall network traffic. It can also depend on the asset used.
Once a transaction is verified on the network, the pending tag will be removed. This lets you know the transaction cannot be reversed and the funds can be sent.
This verification process is similar to the 2 - 3 day hold traditional banks put on check deposits waiting for funds to clear. Digital asset networks have a similar system except this time spent waiting is reduced to hours (and sometimes even minutes with faster networks like Ethereum) instead of days.
|Asset||Typical Pending Time|
|Bitcoin||60 minutes or less|
|Dash||15 minutes or less|
|Decred||15 minutes or less|
|Ethereum||5 minutes or less|
|Golem||5 minutes or less|
|Augur||5 minutes or less|
|Litecoin||15 minutes or less|
Occasionally, transactions are not accepted by the network and remain marked as 'PENDING' for 2-3 days. Typically these transactions will never confirm. These problem transactions are typically caused by three main reasons:
- Receiving a transaction with insufficient fees
All transactions require a miner fee to be confirmed by the asset network. If the sender did not use a sufficient fee, your deposit may never confirm.
- Spending unconfirmed assets
If you are trying to send assets that appear as pending in your account your transaction will also remain in a pending state until your deposits are confirmed. You can think of this as a waterfall effect. Until the funds you receive are properly confirmed all of your sent funds will be marked with this same pending state.
- The network is experiencing a high volume
Sometimes there is a high volume of digital currency being sent globally, and there are more transactions than there is space available in each new block to include the transaction.
If you have a transaction in your account that has remained pending for more than 3 days you can often manually remove this transaction by refreshing your account. Transactions that don't get confirmed are returned back to the sender.
Of course, if you have any questions or concerns, please reach out to us at firstname.lastname@example.org and we will be there to help.