How do I change my wallet's 12 word phrase?

If you suspect that your 12-word phrase or password have been compromised, it is best to be cautious and move your funds to a fresh Exodus wallet that has a different 12-word phrase.

This is a summary of the steps you need to take:

1- Move your funds to a temporary wallet

2- Delete your current Exodus wallet files and create a new wallet with different 12-word phrase

3- Send your funds back to your new wallet

Before we get into the detailed steps, make sure you have a backup of the wallet you will be deleting and replacing, just in case you need to revert back at some point. You should have the 12-word phrase or your email backup link + password. If you do not have either of these, please complete the backup process now. Here is a short video with instructions: https://vimeo.com/176811304

Once you have completed the backup process, please follow these steps:

1- Move your funds to a temporary wallet

Option A: Using Jaxx as your temporary wallet

Most users will find this option easiest if they do not hold 0x (ZRX), District0x (DNT), Bitcoin Gold (BTG), FunFair (FUN), Numeraire (NMR), or WeTrust (TRST) in their current Exodus wallet. Options 2 and 3 may be a better fit if you own these assets.

  1. Make sure you have your current 12-word phrase written down. Double check that there are no spelling errors and that the 12 words are in the correct order.
  2. Download Jaxx wallet here: https://jaxx.io/
    You are going to use Jaxx as a temporary wallet to store your funds. Jaxx does not support the following assets: 0x (ZRX), District0x (DNT), Bitcoin Gold (BTG), FunFair (FUN), Numeraire (NMR), or WeTrust (TRST). If you have any of those assets, you can use options B or C below, or you can find another wallet that supports those assets or send them to an exchange like Binance, Bittrex or Bitfinex.
  3. Open Jaxx and restore your assets by entering your Exodus 12-word phrase into Jaxx.

You can find instructions here: http://support.exodus.io/article/73-how-to-move-your-assets-out-and-leave-exodus

Note: If you already have a Jaxx wallet that has been in use, this process will overwrite your current Jaxx wallet. If this is the case, please send the funds manually like you would a normal transaction. If you are sending ERC-20 tokens, make sure you have at least $10 worth of Ethereum in your wallet to send the ERC20-tokens. Some wallets may require more, but you will have to use your best judgement here. Exodus recommends you keep at least 0.3 ETH in your wallet. You will not be able to send ERC20-tokens without Ethereum in the wallet so please send Ethereum last.

Option B: Exodus on a different computer as your temporary wallet

If you have access to another computer you trust, this is an easy way to move your funds over to a brand new Exodus wallet, especially if you have assets that are unsupported by Jaxx.

  1. Make sure you have your current 12-word phrase written down. Double check that there are no spelling errors and that the 12 words are in the correct order.
  2. Download Exodus and install it on the other computer. We will call this wallet ‘temp wallet’.
    The most recent version of Exodus can be found here: https://www.exodus.io/releases/
    This will be a temporary wallet to store your funds while you delete the old wallet and files from your primary computer.
  3. Open the Exodus temp wallet, and restore your assets into the temp wallet using one of the 2 backup methods

Option C: An Exodus on a different user account on the same computer as your temporary wallet

This is a great option if you do not have access to another computer. It ensures that all your assets will be supported, but it might not be the simplest one to implement. For this option, you will need to create another user account on the same computer and download Exodus there.

Please follow these instructions to create a new user account on your computer: 

http://support.exodus.io/article/54-can-i-create-multiple-accounts-or-users

Once you’ve created an additional user account on your computer, download Exodus on that account.

2- Delete your current Exodus wallet files and create a new wallet with different 12-word phrase

When you have confirmed that your funds have arrived at your temporary wallet(s), please follow these instructions to completely delete Exodus and reinstall it from scratch: http://support.exodus.io/article/80-how-do-i-delete-my-wallet-and-start-over

Open Exodus. You now have a brand new wallet!

Note: Please make sure that you do not enter your old 12-word phrase into the new Exodus wallet.

3- Send your funds back to your new wallet

  1. Send your assets from the temporary wallet you created in step 1 back to your new Exodus wallet. Or if you sent them to a different destination such as an exchange you can send them back as well.
    Once again, please keep in mind that these transactions will have transaction fees and you will need ETH to send out any ERC20 tokens to pay for these fees so make sure you send Ethereum last. Without Ethereum in the wallet, you will not be able to send ERC20-tokens.
  2. Once your first deposit has arrived you will be able to backup your new Exodus wallet.
    You can watch this video for a step-by-step guide: https://vimeo.com/176811304 (this is the same video that is linked to above)
    This will give you a new 12-word phrase. During that process, you'll create a new password as well and receive a new backup email link. It is advised that you use an email address that has 2FA enabled and delete your previous backup link.

And that's it! You should now have your funds in a fresh Exodus wallet with a new 12-word phrase. Make sure you keep your backup information somewhere safe and don't share them with anyone you don't trust 100%!

The process is a little complex, so please reach out to our support team if you have any questions or concerns along the way.