I've sent Ethereum to my Ethereum Classic address!

Ethereum (ETH) and Ethereum Classic (ETC) are two separate currencies. However, the addresses are identical in format, so it's very easy to accidentally send ETH to ETC and vice versa. If you do this by mistake, your transaction will show confirmations, but your funds will never appear in your wallet. However, don't worry! Your funds are safe and fully retrievable!

As of Exodus version  1.43.1, we now include the ability to perform cross-chain sweeps automatically without having to manually import and export private keys. This method of recovery is preferable, as it ensures the safety of your private keys and significantly simplifies the process of reclaiming your "missing" assets. It is also a security risk to export your private keys, so we have developed this new, fully automated method.

Steps to recovering your "lost" assets

Here's how to do recover your "lost" assets in three simple steps:

  1. Open the Developer Menu in Exodus. For a guide on how to do this, please see here: http://support.exodus.io/article/79-how-do-i-open-the-developer-menu
  2. Determine what assets need to be recovered:
    If you've accidentally sent  ETC to an ETH address, you want to select "Ethereum" in the Developer menu by navigating to Developer > Assets > Ethereum. 
    If you've accidentally sent ETH to an ETC address, you want to select "Ethereum Classic" in the Developer menu by navigating to Developer > Assets > Ethereum Classic.
  3. Recover your assets! See steps below:

Recover ETC sent to your Ethereum Wallet

To recover your ETC, click "Sweep for ETH Classic" in the Developer Menu the as shown here:

Recover ETH sent to your Ethereum Classic Wallet

To recover your ETH, select "Sweep for Ethereum" in the Developer Menu as shown here:

That's all there is to it! Your funds will be in your wallet after running this process.