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How do I buy crypto with Ramp in Exodus?
How do I buy crypto with Ramp in Exodus?

How to buy Bitcoin and other crypto with Ramp in Exodus. Everything you need to know about buying crypto with Ramp!

Updated this week

Everything you need to know about how to buy crypto in Exodus using Ramp! Complete your Ramp crypto purchase in Exodus.

Would you like to buy crypto in a self-custody wallet? You can download Exodus here.


In this article:



What is Ramp?

Ramp is a payment system that makes it possible for US customers to buy crypto with a debit card, Apple Pay, or by linking your bank account.

You can buy crypto using Ramp with Exodus Mobile, Exodus Desktop, and Exodus Web3 Wallet.

If you're looking to sell your crypto, visit: How do I sell crypto using MoonPay in Exodus?

Ramp is a third-party platform. As such, Exodus cannot guarantee the performance of its products/services or that the steps shown and the information provided will always be accurate.


Ramp FAQs

Which countries is Ramp available in?

Ramp is only available in the United States.


Which US states is Ramp available in?

Ramp is available in these US states:

  • Arizona, AZ

  • Arkansas, AR2

  • California, CA

  • Colorado, CO

  • Conneticut, CT

  • Delaware, DE

  • District of Columbia, DC

  • Georgia, GA

  • Idaho, ID

  • Illinois, IL

  • Indiana, IN

  • Iowa, IA

  • Kansas, KS

  • Maine, ME

  • Maryland, MD

  • Massachusetts, MA

  • Michigan, MI

  • Minnesota, MN

  • Mississippi, MS

  • Missouri, MO

  • Montana, MT

  • Nebraska, NE

  • New Hampshire, NH

  • North Carolina, NC

  • North Dakota, ND

  • Oklahoma, OK

  • Pennsylvania, PA

  • Rhode Island, RI

  • South Carolina, SC

  • South Dakota, SD

  • Tennessee, TN

  • Texas, TX

  • Utah, UT

  • Virginia, VA

  • West Virginia, WV

  • Wisconsin, WI

  • Wyoming, WY


Which cryptocurrencies are available for purchase through Ramp?

Some assets may be unavailable for purchase in your region due to market conditions, as well as local laws and regulations.

  • Avalanche (AVAX)

  • Bitcoin (BTC)

  • BNB (BNB) - BEP20

  • Cardano (ADA)

  • Chainlink (LINK) - ERC20

  • Dai (DAI)

  • Elrond (EGLD)

  • Ethereum (ETH) - ERC20, Arbitrum One, Base, Optimism

  • Fantom (FTM)

  • Kin (KIN)

  • Litecoin (LTC)

  • Polygon (MATIC) - ERC20, Polygon

  • Solana (SOL)

  • Tether (USDT) - ERC20, Solana

  • USD Coin (USDC) - ERC20, Avalanche, Optimism, Polygon, Solana

  • Zilliqa (ZIL)


Which payment types can I use?

Ramp accepts several forms of payment, depending on where you're located.

  • Debit card (Visa and Mastercard only)

  • Credit card (Visa and Mastercard only)

  • Apple Pay

If you are expecting a refund, card refunds can take 5-10 days. For more information, please visit Ramp's help article.


What are the fees for buying crypto?

When buying crypto through Ramp, any fees will be included in the total amount shown on the purchase screen.

This includes a transaction fee that goes to the miners or validators of the blockchain network. You can read more about how network transaction fees work here: What are transaction fees?

For example, if you select $100 USD, that is all you will be charged.

You can see the fees on the order confirmation screen before you submit your order.

Fees will change in response to market conditions.

  1. On the order confirmation screen, tap or click on Details.

  2. Review the fees for your order.


What are the order limits?

Currently, there are no advertised order limits for Ramp. The exact order limit will vary depending on your location and payment method.

You may be asked to perform additional verification depending on the amount of crypto you purchase. For more information, visit Ramp's article: What are the KYC limit requirements on Ramp?


How do I buy crypto with Ramp?

You can complete your Ramp crypto purchase in Exodus Mobile, Exodus Desktop, and Exodus Web3 Wallet.

Mobile

  1. In Exodus Mobile, tap the Buy & Sell icon.

  2. a) Tap Buy, b) select the currency you want to pay with, c) enter the amount, and d) select the crypto you want to buy.

  3. Next, a) choose your payment method and b) third-party fiat API provider (if available). When you're ready, c) tap Continue.

    For more information about choosing a different third-party fiat API provider, jump to: How do I select a different third-party fiat API provider?

  4. Review the order details. Tap Proceed and follow the instructions on the screen.

  5. You will be prompted to enter your payment details and verify your identity. All customers, regardless of the amount spent, are required to provide basic identifying information, including full legal name.

    You may be asked to perform additional verification depending on the amount of crypto you buy. For more information, see Ramp's article: What are the KYC limit requirements on Ramp?

  6. Review your order details on the order confirmation screen. When ready, tap Buy Now.

And that's it! You'll receive an order confirmation email from Ramp, and your crypto will generally arrive between 5-20 minutes.

Ramp will save your information to streamline future purchases. If you would like to have your data removed, you can contact Ramp’s support team.


Desktop

  1. In Exodus Desktop, click the Buy & Sell icon.

  2. a) Click Buy Crypto, and b) select the currency you want to pay with. c) Enter the amount, and d) select the crypto you want to buy.

  3. Next, a) choose your desired payment method and b) third-party fiat API provider (if available). When you're ready, c) click Continue.

    For more information about choosing a different third-party fiat API provider, jump to: How do I select a different third-party fiat API provider?

  4. Review the order details. Click Proceed and follow the instructions on the screen.

  5. You will be prompted to enter your payment details and verify your identity. All customers, regardless of the amount spent, are required to provide basic identifying information, including full legal name.

    You may be asked to perform additional verification depending on the amount of crypto you buy. For more information, see Ramp's article: What are the KYC limit requirements on Ramp?

  6. Review your order details on the confirmation screen. When ready, click Buy Now.

And that's it! You'll receive an order confirmation email from Ramp, and your crypto will generally arrive between 5-20 minutes.

Ramp will save your information to streamline future purchases. If you would like to have your data removed, you can contact Ramp’s support team.


Web3 Wallet

In Exodus Web3 Wallet, you can purchase crypto on all supported networks.

  1. In Exodus Web3 Wallet, click the Buy & Sell icon.

  2. Select a) Buy and b) enter the amount you want to purchase. The amount you enter is in the fiat currency as your portfolio value. Next, c) select the crypto you wish to purchase.

  3. Next, a) choose your desired payment method and b) third-party fiat API provider (if available). When you're ready, c) click Continue.

    For more information about choosing a different third-party fiat API provider, jump to: How do I select a different third-party fiat API provider?

  4. Review the order details. Click Proceed and follow the instructions on the screen.

  5. You will be prompted to enter your payment details and verify your identity. All customers, regardless of the amount spent, are required to provide basic identifying information, including full legal name.

    You may be asked to perform additional verification depending on the amount of crypto you buy. For more information, see Ramp's article: What are the KYC limit requirements on Ramp?

  6. Review your order details on the confirmation screen. When ready, click Buy Now.

And that's it! You'll receive an order confirmation email from Ramp, and your crypto will generally arrive between 5-20 minutes.

Ramp will save your information to streamline future purchases. If you would like to have your data removed, you can contact Ramp’s support team.


How do I select a different third-party fiat API provider?

In Exodus, you can buy crypto with various third-party fiat API providers, depending on the crypto you are buying, your region, and local crypto regulations.

Follow the below steps to choose a different third-party fiat API provider if the option is available.

Mobile

  1. The third-party fiat API provider will be underlined if you have the option to select a different one. Tap it to see your options.

  2. Choose between third-party fiat API providers based on availability.

To go back to the guide on buying crypto with Ramp, click: How do I buy crypto with Ramp?


Desktop

  1. The third-party fiat API provider will be underlined if you have the option to select a different one. Click it to see your options.

  2. Choose between third-party fiat API providers based on availability.

To go back to the guide on buying crypto with Ramp, click: How do I buy crypto with Ramp?


Web3 Wallet

  1. The third-party fiat API provider will be underlined if you have the option to select a different one. Click it to see your options.

  2. Choose between third-party fiat API providers based on availability.

To go back to the guide on buying crypto with Ramp, click: How do I buy crypto with Ramp?


Ramp orders

How do I find my Ramp order ID?

If you reach out to Ramp's support team, please provide your order ID so they can help you faster.

After completing your order, you'll receive an email with a link to your order details, including your order ID.

Currently, it is not possible to see your Ramp order ID in Exodus.

  1. After completing your order, you will receive a confirmation email from Ramp. Open that email, then tap Transaction Receipt.

  2. Your order ID will be in the top left corner.


Why isn't my order going through?

Generally, your crypto will arrive between 5-20 minutes.

Some transactions may take a few hours to complete. This could happen if it's your first purchase, because Ramp may need to conduct additional checks.

However, some factors could prevent your payment, which may stop your crypto from arriving.

Ensure your payment was completed:

First, check that your payment wasn't rejected for any reason.

  • After completing your order, you should have received an email with a link to the order details. You can check the status of your order at any time with the link in your order confirmation email.

  • If your payment was rejected, you may need to contact your bank

Ensure your Exodus wallet is synced to the blockchain:

If your payment went through, and it's been longer than 5-20 minutes, and you still haven't received your crypto, check that your wallet is synced to the blockchain.

If your transaction has been stuck for a few hours and there's no clear action to take, contact Ramp Support.


How do I contact Ramp support?

You can contact Ramp's support team via chat from either a mobile browser or a desktop browser.

Please provide your order ID from your confirmation email so they can help you faster: How do I find my Ramp order ID?

For more information on contacting Ramp, visit: Customer Support and Complaints Handling Policy.

Find Ramp's Terms of Service here: Ramp Global Terms of Service.

Mobile browser

  1. Visit the Ramp Support Center, then tap the chat icon in the lower right-hand corner.

  2. Tap Send us a message to start a conversation with Ramp's support team.

    If no option to send a message appears, Ramp chat support is unavailable. In this case, you can send an email to [email protected].


Desktop browser

  1. Visit the Ramp Support Center, then click the chat icon in the lower right-hand corner.

  2. Click Send us a message to start a conversation with Ramp's support team.

    If no option to send a message appears, Ramp chat support is unavailable. In this case, you can send an email to [email protected].

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