How do I manage unsupported ERC20 Tokens?

This article explains how to manage ERC20 tokens received at your Exodus ETH address that are not supported directly in Exodus. You can check which assets are supported here.


In this article


How to check your token balances

If you send an unsupported ERC20 token to your Exodus wallet, it will be stored at your wallet address, however, Exodus will not display it. You can confirm your token balance on an Ethereum Blockchain Explorer like Etherscan by pasting in your ETH address in the search bar and clicking on the ERC20 Token dropdown menu:


How to send out your tokens

To manage your unsupported tokens and send them out of your Exodus wallet's ETH address, you’ll need to view your ETH private key and use MyEtherWallet to manually add and send your tokens. However, If you do not intend to send the tokens anywhere, it is best to leave them stored at your Exodus ETH address and avoid exporting your ETH private key until absolutely necessary.

Please be careful with your private key! It controls your ETH and all your ERC20 tokens.

Never share your Private Keys with anyone, not even with Exodus support. Any person asking for your Private Keys is most likely trying to steal your funds!

Once you have your private key, you can open the official MyEtherWallet.com website: https://www.myetherwallet.com/access-my-wallet

When going to MyEtherWallet, it is critical that you check the URL for typos and make sure there is a security certificate in place.

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Once you are on the MyEtherWallet website, click Software:

2
Click the ' Private Key' option and Continue

3

You'll see the following pop-up. Paste your Exodus Ethereum private key in the box and click Access Wallet. If you don't yet have your Exodus ETH private key, you’ll need to view your ETH private key and copy it in order to paste in the box:

4
This will bring you to the sending screen. On the right side of the page, you'll find the Tokens section. Click on the double-down arrows to reveal all the ERC20 token balances held at your address:

5
If the token you want to send doesn't show up in the token section, you'll need to add it manually, so click +Custom Tokens.
To add a custom token you'll need some technical information for your specific token's smart contract. Open https://ethplorer.io/ and search for your token's name.

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In this example, we're using ZRX, so I searched for "ZRX" and found the token's contract. You'll need the 'Decimals' value - '18' in this case - and the smart contract address:

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Return to MyEtherWallet, and copy/paste the information from ETHplorer.io into the required fields, then hit 'save':

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This should add your custom token to the list of token balances. Select the token to send under Type:
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Enter the number of tokens to send and the address you want to send your tokens to. Click Send Transaction:
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A pop-up will display with the transaction details. Review them and confirm everything is correct. If everything looks good, click Confirm and Send:

That's it! If you'd like, you can track the transaction by clicking Check Status on Etherscan:

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