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How do I refresh my wallet?
How do I refresh my wallet?

If your wallet is out of sync you may have issues with sending, swapping, or seeing the correct balance. Learn how to refresh your wallet.

Updated over a week ago

Did you send crypto to your wallet, but it's not showing in your balance? Is your Bitcoin balance displaying incorrectly? Do you get an error when you're trying to send or swap crypto?

If so, your wallet may be out of sync with the blockchain. A quick wallet refresh tends to fix several balance-related problems.

As a first step, please make sure you're using the latest version of Exodus. If you need to, here's how you can update: How do I update Exodus?


In this article:



How do I refresh Exodus Mobile?

How do I refresh the network for a specific asset?

Here is how you can refresh the wallet for a specific asset in Exodus Mobile.

For a guide on how to refresh all of the asset networks in your wallet, jump to: How do I refresh all networks?

  1. In Exodus Mobile, a) tap the Wallet icon, and b) select the asset you want to refresh. If an asset is enabled on multiple networks, c) a menu will expand, and you can select the network.

  2. a) Press on the asset's logo for 2-3 seconds. A message will appear asking if you want to refresh the selected asset. b) Tap Refresh.

  3. After refreshing the asset, you will see a prompt. Tap OK. The asset has now been refreshed!


How do I refresh all networks?

Here is how you can refresh all the asset networks in Exodus Mobile from the Settings menu.

For a guide on how to refresh the network for a specific asset, jump to: How do I refresh the network for a specific asset?

  1. a) Tap on the Profile icon, then b) tap Settings.

  2. Scroll down and tap Refresh Blockchain Networks.

  3. Tap Refresh. Your mobile wallet will restart and refresh all networks, and then all your assets will be back in sync!


How do I refresh Exodus Desktop?

  1. Open the crypto wallet you would like to refresh by a) clicking the Portfolio icon and b) selecting the asset from the list below.

  2. If the asset has multiple networks enabled, click the dropdown menu to select the network to refresh.

  3. Click the asset's logo.

  4. A dialogue will ask Refresh Blockchain? Click Rescan. When the asset's icon is finished spinning, your transactions will be updated and your wallet will be back in sync with the blockchain!


How do I refresh from the asset menu?

  1. Open the crypto wallet you would like to refresh by a) clicking the Portfolio icon and b) selecting the asset from the list below.

  2. If the asset is supported on multiple networks, click the dropdown menu and select the network to refresh.

  3. a) Click on the More icon in the top right-hand corner to open the menu, and b) click Refresh Blockchain.

  4. A dialogue will ask Refresh Blockchain? Click Rescan. When the asset's icon is finished spinning, your transactions will be updated and your wallet will be back in sync with the blockchain!


How do I refresh Exodus Web3 Wallet?

If you have issues with your Exodus Web3 Wallet and the balances are not updating, then please try the following troubleshooting steps to refresh your wallet.

  • Close and reopen the internet browser that you use for Exodus Web3 Wallet.

  • Ensure you are on the latest version of the Web3 Wallet: How do I update Exodus?

  • If you still have issues, restart your device.

  • Check your internet connection and network connection. For more information on how to check your network connection see the article: Network or connection issues troubleshooting guide

If you continue to have issues with your wallet, please feel free to contact Exodus support: How do I contact Exodus Support?

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