Why is my available balance less than my wallet balance?

When you send or exchange assets Exodus uses the amount listed in "Available Balance". This balance can be different than your wallet balance for the following reasons:

  • The available balance subtracts network fees required to send a transaction. For example, if you have $5 USD in Bitcoin, and the fee is $3 USD to send Bitcoin, you will see $2 USD as the available balance. Fees are paid to individual networks (Bitcoin, Ethereum, etc.) to deliver transactions - they are not kept by Exodus.
  • Unconfirmed transactions are marked with a PENDING tag in the transaction list. Pending deposits can not be spent until they are confirmed.
More Details About Fees

Each time you send a blockchain asset you must include a tiny transaction fee to ensure your payment is processed and reaches the destination. These fees are paid to each assets network (Bitcoin, Ethereum, etc.) they are not kept by Exodus.

If the asset network is busy, which has been the case for Bitcoin since mid-2016, these fees are typically higher. You can always see the fee, along with the corresponding asset amount, in the lower right of the send dialog.

If you are looking to minimize transaction fees less popular networks have lower transaction fees. Today Litecoin, Dash or Ethereum are less than Bitcoin.

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