I've sent Bitcoin Cash to my Bitcoin Address!

Bitcoin (BTC) and Bitcoin Cash (BCH) are two separate currencies now. However, the addresses are identical in format, so it's very easy to accidently send BTC to BCH and vice versa. If you do this by mistake, your transaction will show confirmations, but your funds will never appear in your wallet. However, don't worry! Your funds are safe and fully retrievable!

As of Exodus version 1.39.1, we now include the ability to perform cross-chain sweeps automatically without having to manually import and export private keys. This method of recovery is preferable, as it ensures the safety of your private keys and significantly simplifies the process of reclaiming your "missing" assets. It is also a security risk to export your private keys, so we have developed this new, fully automated method.

Steps to recovering your "lost" assets

Here's how to do recover your "lost" assets in three simple steps:

  1. Open the Developer Menu in Exodus. For a guide on how to do this, please see here: http://support.exodus.io/article/79-how-do-i-open-the-developer-menu
  2. Determine what assets need to be recovered:
    If you've accidentally sent BCH to a BTC address, you want to select "Bitcoin" in the Developer menu by navigating to Developer > Assets > Bitcoin
    If you've accidentally sent BTC to a BCH address, you want to select "Bitcoin Cash" in the Developer menu by navigating to Developer > Assets > Bitcoin Cash
  3. Recover your assets! See steps below:

Recover BCH sent to your Bitcoin Wallet

To recover your BCH, click "Sweep for Bitcoin Cash" in the Developer Menu the as shown here:

Recover your BTC sent to your Bitcoin Cash Wallet

To recover your BTC, select "Sweep for Bitcoin" in the Developer Menu as shown here:

That's all there is to it! Your funds will be in your wallet after running this process.