Can I use the same Exodus Account on Multiple Computers?
Exodus is not designed to run on two separate computers. If you have $1000 USD on your desktop, then send $500 on your laptop, the desktop computer will NOT know you sent the $500. In this state, your desktop computer thinks it still has $1000, when really it only has $500.
When you manually refresh wallets, they will rescan the blockchain to get their current state. Exodus is just a reflection of the blockchain. Here's how you manually refresh:
If you are missing funds after refreshing, this is most likely the cause of why you think your funds have disappeared. The best part about this is everything is written to the blockchain so there is never a transaction that can go missing.
You can always make sure by counting all your deposits. Here's how you can audit your transactions:
We are happy to review your transactions and help with the process if you send us your exported transactions.
If you do install the same exodus account on two different computers, be sure you don't send assets without manually refreshing or understanding the balance issues.
Note for advanced users: the same issue will occur if you use the 12 words from Exodus (or any Exodus private keys) to move funds from another wallet (Jaxx, Coinomi, etc...).