How do I receive unsupported ERC20 Tokens?
If you send an unsupported ERC20 token to your Exodus wallet, it will be stored at your wallet address, however, Exodus will not display it. You can confirm your token balance on https://etherscan.io/ by pasting in your ETH address, and checking the token tracker dropdown.
To manage your unsupported tokens and send them back out of your Exodus wallet's ETH address, you’ll need to export your ETH private key, and use MyEtherWallet to manually add and send your tokens. Note that you must have an ETH balance in your Exodus ETH wallet for this process to work. Below is a video guide on how to export your private keys:
Please be careful with your private key. It controls your ETH and all your ERC20 tokens.
We recommend deleting your private key file from the desktop once you've used it. Keeping the file on your desktop makes your assets vulnerable to theft.
Once you have your private key, you can open the official MyEtherWallet.com website: https://www.myetherwallet.com/.
1. Click on the 'Send Ether and Tokens' tab:
2. Click the 'private key' option and copy your private key into the input box, then click 'unlock':
3. This will bring you to the sending screen. Scroll down and on the right side of the page you'll find the 'Token Balances' section. First, click 'load token balances' and allow a minute or two for MEW to recognize your existing token balances.
If the token you want to send doesn't show up in the token balances section, you'll need to add it manually, so click 'add custom token':
4. To add a custom token you'll need some technical information for your specific token's smart contract. Open https://ethplorer.io/ and search for your token's name.
5. In this example we're using ZRX, so I searched for "ZRX" and found the token's contract. You'll need the 'Decimals' value - '18' in this case - and the smart contract address:
6. Return to MyEtherWallet, and copy/paste the information from ETHplorer.io into the required fields, then hit 'save':
7. This should add your custom token to the list of token balances. Now you can scroll back up, and pick your token from the token selection drop-down menu:
8. Now just enter the address you want to send your tokens to, and the amount of tokens to send. The 'Gas Limit' field should populate automatically - If it stays at 25000, adjust this value to 75000 minimum, to make sure the transaction goes through.
MEW will prompt you one last time before you send the transaction:
You may want to copy down this 'TX Hash' so you can verify your transaction went through, later, using etherscan.io. To read more about ERC20 tokens, please check out this article:
What is an ERC20 Token?
*Exodus currently (ver.1.38.1) supports the following ERC20 tokens: Aragon, Augur, BAT, Civic, EOS, Golem, Gnosis, OmiseGo, SALT, District 0x and FunFair.